Privacy Notice On The Processing Of Personal Data – Komple ve Parsiyel Taşımacılık

PRIVACY NOTICE ON THE PROCESSING OF PERSONAL DATA
As KA GLOBAL Lojistik Hizmetleri A.Ş. (“Company”), acting in our capacity as data controller pursuant to the Law No. 6698 on the Protection of Personal Data (“KVKK”) and the relevant legislation, we attach the utmost importance to the security and confidentiality of your personal data. This Privacy Notice has been prepared to inform you regarding your personal data processed in cases where you use our website, benefit from our transport/logistics (freight forwarding) services, contact us, or establish a commercial relationship with us.

1. Identity of the Data Controller

Company Title: KA GLOBAL Lojistik Hizmetleri A.Ş.
Address: Ayazağa Mah. Mimar Sinan Sok. No:21 Seba Office Boulevard B Blok K:1 D:9 Sarıyer/İstanbul – Türkiye
MERSIS No : 0484229822600001
E-mail : info@kagl.com.tr
KEP Address (Registered Electronic Mail) : kaglobal@hs06.kep.tr
Telephone : 0212 302 7862

2. Categories of Processed Personal Data

Within the scope of the logistics, transport organization, and website activities carried out by our Company, the following categories of your personal data may be processed:

Identity Information: Name, surname, Turkish ID number (or passport number), tax office/number (for sole proprietorships), signature/signature circular information.
Contact Information: Phone number, e-mail address, notification address, registered electronic mail (KEP) address.
Customer/Transaction Information: Request, proposal, and order information; Bill of Lading; packing list; invoice and payment records; cargo/freight details; customs document information.
Transaction Security and Digital Data: For website visitors: IP address, log records, cookie records, data filled in website forms.
Financial Information: Bank account number, IBAN, payment, and current account information.

3. Purposes of Processing Personal Data

Your collected personal data are processed within the scope of the personal data processing conditions specified in Articles 5 and 6 of the KVKK for the following purposes:

Planning and execution of land, air, sea, and rail transport operations (forwarding), customs clearance, warehousing, and insurance processes.
Issuance of bills of lading, consignment notes, and other transport documents in accordance with national and international transport legislation.
Execution of contractual processes with customers and suppliers, preparation of proposals, and follow-up of financial transactions (invoicing, collection).
Provision of coordination with customs, ports, bonded warehouses, and carrier companies.
Fulfillment of information/document retention obligations arising from legislation and notification obligations to authorized public institutions and organizations.
Execution of customer relationship management, follow-up of request and complaint processes, and maintaining communication.
Ensuring website security and executing information security processes.

4. Method and Legal Grounds for Collecting Personal Data

Your personal data are collected through automated or non-automated methods via contact and proposal forms on our website, e-mail, telephone, physical documents (bills of lading, instruction forms, contracts), cookies, and digital channels in order to provide, improve, and conduct our commercial activities regarding our products and services, and within this context, to enable our Company to fulfill its contractual and statutory obligations completely and accurately.

These data may be processed and transferred based on explicit consent provided in line with the principles set out in Article 4 of the KVKK, or based on the following legal grounds without seeking explicit consent in the presence of conditions set forth under Articles 5(2) and 6(3) of the KVKK:

Establishment or Performance of a Contract: It being necessary for the establishment and execution of transportation and logistics service contracts.
Legal Obligation: Fulfillment of obligations arising from legislation such as the Turkish Commercial Code, Tax Procedural Law, Customs Law, and Regulation on Transportation Services Organizers.
Legitimate Interest: Data processing being mandatory for ensuring our Company’s commercial operations, customer relations, and information security.
Explicit Consent: Explicit consent obtained from you in cases where needed, such as cross-border data transfers or marketing activities.

5. Transfer of Processed Personal Data

In line with the realization of the purposes mentioned above and pursuant to Articles 8 and 9 of the KVKK, your personal data may be shared with:

Logistics Stakeholders: Shipowners/carriers, airlines, road transport carriers, customs brokers, port authorities, bonded warehouses, and agents for the performance of transport services;
Official Institutions: Ministry of Trade, Customs Authorities, Police/Gendarmerie units, Tax Offices, and other legally authorized public institutions and organizations;
Service Providers: Banks, insurance companies, legal/financial advisors, and IT infrastructure/software suppliers;
Cross-Border Transfer: Overseas business partners, agents, and authorized authorities as required by international transportation operations (destination country customs and agency processes).

In accordance with your explicit consent under Article 5(1) of the KVKK, or without seeking explicit consent in the presence of conditions under Articles 5(2) and 6(3) of the KVKK, your personal data may be transferred abroad in line with the rules under Article 9 of the relevant law:

To persons and entities located in countries declared to have an adequate level of protection by the Personal Data Protection Board (“Board”);
For countries determined and declared to lack adequate protection, strictly limited to cases where the data controllers in Turkey and the relevant foreign country commit to an adequate level of protection in writing and obtaining the Board’s authorization is secured.

The right to transfer data abroad in occasional/incidental cases as specified under Article 9(6) of the KVKK is reserved.

6. Rights of the Data Subject (Article 11 of the KVKK)

Pursuant to Article 11 of the Law, as data subjects, you have the following rights:

To learn whether your personal data are processed or not,
To request information if your personal data have been processed,
To learn the purpose of processing your personal data and whether they are used in accordance with their purpose,
To know the third parties to whom your personal data are transferred domestically or abroad,
To request the correction of personal data if they are processed incompletely or inaccurately,
To request the deletion or destruction of personal data within the framework of Article 7 of the KVKK,
To request notification of operations regarding correction, deletion, or destruction to third parties to whom personal data have been transferred,
To object to the occurrence of a result against yourself by analyzing the processed data exclusively through automated systems,
To demand indemnification of damages in case you suffer damage due to unlawful processing of personal data.

7. Application Method

To exercise your rights stated above, you may submit your requests in accordance with the Communique on the Principles and Procedures for the Application to Data Controller:

In person with a wet-signed petition or via notary public to the address Ayazağa Mah. Mimar Sinan Sok. No:21 Seba Office Boulevard B Blok K:1 D:9 Sarıyer/İstanbul – Türkiye;
By sending an e-mail to our Company’s registered electronic mail (KEP) address at kaglobal@hs06.kep.tr ;
By sending an e-mail to info@kagl.com.tr via your e-mail address registered in our Company’s system.

By law, it is mandatory that your application contains your name, surname, Turkish ID number (or nationality/passport number), address for notification, and statements explaining your request. Your requests will be finalized free of charge as soon as possible and within 30 (thirty) days at the latest. However, if the transaction requires an additional cost, the fee specified in the tariff determined by the Board will be charged.

If your request is rejected, the reason for rejection will be notified to you in writing physically or electronically.

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